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- Do you have stairs in stock? Can I get it today if I stop by?
- How long do Special Orders take to ship?
- How much does a stair cost?
- If I don't have plans or the stair is different than the plans?
- Do you only have or make oak stairs & railings?
- How can I tell if a curved stair will work in my house?
- Can we pre-paint all parts?
- How will I know the spiral (kit) stair will fit?
- Do you install the spiral stair kits that you sell?
- Do you finish, stain or paint my stair & railings?
- I have most or all the stair parts, will you install them for me?
- Do you have stairs parts in stock? Can I get it today if I stop by?
Yes. We Stock most of what we offer. We ship same day in A.M. orders. Sierra Stair Company installs what we sell! That means we have most of what we offered online in stock that usually ships in order that we receive your request.
- How long do Special Orders take to ship?
We treat your special order just like it is for our own use! We work with the best manufacturers/suppliers in the business. You get the benefit of that relationship with your order.
- How much does a stair cost?
If you will make a letter size copy of the stair area on your plans on 1st & 2nd floor, we can then ask the question that will pertain to your project. This will usually give us a good idea of the cost and shipping time involved to complete your needs.
- If I don't have plans or the stair is different than the plans?
- We need to know the room diameter where the stair is to be installed
- Show where doors, windows & walls are to be located
- What is the 1st floor to 2nd floor measurement?
- Do you have a picture that resembles the look you want? (This is the time to we are on the same page.)
- Do you only have or make oak stairs & railings?
We carry in stock a full line of Red Oak, Hard Maple, Mahogany, Cherry & paint grade systems. (Oak is our leading species & our most economically prived for stain grade material.)
- How can I tell if a curved stair will work in my house?
If you don't have a set of plans, measure the floor area of the desired location. Make note of the windows, doors and anything else that might interfer with a stair in your chosen location. This can save you a lot of time and money before you go to that architect!
Now, If you still have questions, please fax us your drawings or plan so we can see what the problem is. (916) 652-2809
- Can we pre-paint all parts?
We do not recommend it. There is cutting & fitting to a job. That means you would be scraping & sanding through the finish. This will leave a blemish! We offer balusters with a pre-prime on them.
- How will I know the spiral (kit) stair will fit?
We make every effort to make sure you have all the correct measurements needed to have your stair custom built the right way.
- Do you install the spiral stair kits that you sell?
Yes, we do in our local area, but these kits are designed to be installed by two novice individuals over a weekend.
- Do you finish, stain or paint my stair & railings?
We do offer "certain styles of pre-primed balusters" but we do not do any painting or staining of any kind.
- I have most or all the stair parts, will you install them for me?
No! The parts you have may have been made or ordered with a different idea of installation than we have planned. We can not warranty our workmanship if we use materials by others.
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